Water filter maintenance is important to ensure ongoing optimal water quality and longevity of your water filtration system. Billi offers a variety of filter servicing plans to suit varying requirements. Below we include information on the home water filter service plans we offer. Billi’s water filtration systems are designed and manufactured in Australia in our state-of-the-art manufacturing facilities located in Melbourne. Our innovative products incorporate eco-technology features and superior performance & reliability. Find out how to book a home water filtration system service below.
Home Water Filter Service Plans
We pride ourselves on providing a world-class customer service experience for our customers. All home water filtration system services are conducted by trained service technicians and service agents ensuring your filter servicing is technically correct, prompt and reliable. We offer the following home water filtration system service options:
Gold Home Water Filter Service Plan
This comprehensive filter servicing plan is available Australia-wide and offers the highest customer service experience level with all work performed by an accredited Billi technician. Priority service is guaranteed under this plan and genuine Billi parts & filters are used for any replacements required. Maintenance is all-inclusive (all parts and labour for repairs are included) and is set at ongoing discounted pricing.
Silver Home Water Filter Service Plan
Filter servicing under this plan is performed by a Billi accredited service technician with guaranteed priority servicing. Genuine Billi parts and filters are used and filter changes are done at a set discounted rate. This plan is available throughout Australia and includes set & forget scheduled filter changes which you can have done annually, bi-annually or quarterly.
Blue Home Water Filter Service Plan
This plan is a DIY filter servicing option. Genuine Billi filters are delivered to you (free postage) on your selected months for you to install yourself. Technical support is provided via online How-To videos and phone support is also available.
Refillable CO2 Home Water Filter Service Plan
This environmentally friendly plan allows you to rent CO2 & Regulator packages, with a periodic refill service provided to the site (visit frequency can range from anywhere between weekly to annually). The service is performed by a Billi accredited service technician.
Why Water Filter Maintenance Is Important
Optimal water is dependent on ongoing maintenance and filter replacements for your system. Choosing a Service Plan is a great way to maintain the quality of your water supply as well as to:
- Keep your downtimes and cost reduced
- Ensure you have guaranteed priority service and;
- Safeguard a trouble-free operation through preventative maintenance
Not to mention it will ensure your water is adequately filtered so that it tastes and smells delicious!
View the maintenance plans available with Billi.
Book your Local Water Filtration Company Technician
Billi is one of Australia’s best water filtration companies. We have an Australia-wide network of Billi accredited technicians so will have a technician based in a convenient location for you.
Contact us to discuss our water filter system service options or to find out more about how we can help with your water filtration maintenance.
At Billi, we provide instant water filtration systems, a world-class customer care service and sell house water filter replacement products in our online store. Because we know that many customers want to know more about home water filter replacement processes we outline more detail about our products and services below.
How to Do a Home Water Filter Change
We offer a range of home water filter maintenance options depending on your household’s needs. These include DIY filter replacement using our online store and how-to videos.
However, if you prefer for our accredited technicians handle the house water filter replacement at your place, consider the customer care options below.
Silver Plan:
This filter replacement plan is conducted by a Billi accredited technician at a fixed rate for the duration of your agreement. It includes:
- Set discounted pricing
- Priority service for any required repairs
- ‘Set and forget’ filter changes at annual, bi-annual or quarterly intervals.
- Prompt and reliable service
- Genuine Billi parts and filters
- Australia-wide service network
Note that we can service all leading brands or filtered water products – not just our Billi systems
Gold Plan:
This is our most comprehensive plan that not only includes filter replacements for a flat-fee but also includes maintenance of the system – with all work performed by an accredited Billi technician. It includes:
- Various payment options including annual payments to reduce invoicing and handling, through to monthly payments to assist with budgeting and cash-flow
- Set discounted pricing for all-inclusive maintenance (covering all parts and labour
- for repairs)
- Guaranteed Priority service for any required repairs
- ‘Set and forget’ filter changes at annual, bi-annual or quarterly intervals
- Prompt and reliable service
- Genuine Billi parts and filters
- Australia-wide service network
View our Customer Care page to select a plan or submit a request for service to our National Service Centre.
